{"id":14242,"date":"2011-11-07T10:30:00","date_gmt":"2011-11-07T09:30:00","guid":{"rendered":"http:\/\/www.fedaiisf.it\/segretarie-risolutive-negli-studi-di-mmg\/"},"modified":"2011-11-07T10:30:00","modified_gmt":"2011-11-07T09:30:00","slug":"segretarie-risolutive-negli-studi-di-mmg","status":"publish","type":"post","link":"https:\/\/www.fedaiisf.it\/en\/segretarie-risolutive-negli-studi-di-mmg\/","title":{"rendered":"&#039;Resolution&#039; secretaries in Mmg&#039;s studies"},"content":{"rendered":"<p style=\"margin: 0cm 0cm 10pt\" class=\"MsoNormal\"><font size=\"3\"><font face=\"Calibri\">An indispensable aid for those who enter the family doctor&#039;s office, in addition to the welcome to put the patient at ease. The work of white coat secretaries affects the quality of assistance, but also in the prescription of recipes. <\/p>\n<p><\/font><\/font><\/p>\n<p style=\"margin: 0cm 0cm 10pt\" class=\"MsoNormal\"><font size=\"3\"><font face=\"Calibri\">The importance of family doctors&#039; collaborators is revealed by a British study by the Queen Mary University of London, published in the &#039;British Medical Journal&#039;. According to the research, the 50% of drug prescriptions requested by patients sees the active intervention of the secretaries. And this &quot;when the drug, the dose or the timing of the therapy - says the survey - differ from the indications present on the personalized electronic database. <\/p>\n<p><\/font><\/font><\/p>\n<p style=\"margin: 0cm 0cm 10pt\" class=\"MsoNormal\"><font size=\"3\"><font face=\"Calibri\">In addition, the intervention of these assistants would favor the diffusion and use of the generic&quot;. &quot;In the doctor&#039;s office - the researchers suggest - the 75% of the work of the secretaries consists in repeating the pharmaceutical prescriptions necessary for the patients, for the purchase&quot; of the medicines &quot;in the pharmacy. Many patients think it is a foregone and automated process. But is not so. <\/p>\n<p><\/font><\/font><\/p>\n<p style=\"margin: 0cm 0cm 10pt\" class=\"MsoNormal\"><font size=\"3\"><font face=\"Calibri\">Surprisingly - warns the research - the 50% of prescriptions requested by patients is classified by the secretaries as &#039;exceptions&#039; and therefore requires the active intervention of the collaborator. For example \u2013 specifies the survey \u2013 by verifying the correctness of the medicines, the possibility of opting for the generic or phoning the patient to clarify doubts&quot;. The research also established how doctors&#039; secretaries have now become indispensable for filtering and managing the flow of patient requests. And solving any problems within 48 hours. &quot;Ensuring \u2013 underlines Deborah Swinglehurst, author of the study \u2013 that patients receive the treatment they need.<\/p>\n<p><\/font><\/font><\/p>\n<p style=\"margin: 0cm 0cm 10pt\" class=\"MsoNormal\"><font size=\"3\"><font face=\"Calibri\">Timely and efficiently.&quot;<\/p>\n<p><\/font><\/font><\/p>\n<p style=\"margin: 0cm 0cm 10pt\" class=\"MsoNormal\"><em style=\"mso-bidi-font-style: normal\"><span style=\"line-height: 115%; font-size: 10pt\"><font face=\"Calibri\">Francesco Maggi \u2013 7 October 2011 \u2013 PharmaKronos<\/p>\n<p><\/font><\/span><\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Un aiuto indispensabile per chi entra nello studio del medico di famiglia, oltre all&#8217;accoglienza per mettere a proprio agio il paziente. Il lavoro delle segretarie dei camici bianchi incide sulla qualit&agrave; dell&#8217;assistenza, ma anche nella prescrizione delle ricette. A rivelare l&#8217;importanza delle collaboratrici dei medici di famiglia &egrave; uno studio britannico dell&#8217;University Queen Mary di &hellip;<\/p>","protected":false},"author":1,"featured_media":9846,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[90],"tags":[],"class_list":["post-14242","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fedaiisf-archivio-storico"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.fedaiisf.it\/en\/wp-json\/wp\/v2\/posts\/14242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fedaiisf.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fedaiisf.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fedaiisf.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fedaiisf.it\/en\/wp-json\/wp\/v2\/comments?post=14242"}],"version-history":[{"count":0,"href":"https:\/\/www.fedaiisf.it\/en\/wp-json\/wp\/v2\/posts\/14242\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fedaiisf.it\/en\/wp-json\/wp\/v2\/media\/9846"}],"wp:attachment":[{"href":"https:\/\/www.fedaiisf.it\/en\/wp-json\/wp\/v2\/media?parent=14242"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fedaiisf.it\/en\/wp-json\/wp\/v2\/categories?post=14242"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fedaiisf.it\/en\/wp-json\/wp\/v2\/tags?post=14242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}